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What Does Chronic Disease Management Mean? Part 1

Stanley Feld M.D.,FACP,MACE

Ninety percent (90%) of the Medicare dollar is spent on the complications of chronic diseases according to CMS. Eighty percent (80%) of the healthcare dollars for all age groups is spent on the complications of chronic diseases.

I have stated that our medical care system is great at fixing things that are broken. Our healthcare system has not been good at preventing things from breaking. The medical care system has not been good at preventing the complications of chronic diseases once the patient is afflicted with the disease.

There are two reasons for our inability to prevent things from breaking. One, is that most of the abuse to the human body is a result of the patient’s behavior and lifestyle. An additional factor is the genetic predisposition patients have for a particular chronic disease. Physicians can do little to control genetic predisposition presently. Genomics represents a great hope for preventing the onset of chronic disease in the future. Inhibiting stem cell research seems foolish in the face of its potential benefit. Prohibiting the use of embryonic material that is going to be destroyed anyway to me is illogical. The controversy is a result of the science wars presently going on between theology and science. It is my belief once the public understands the potential of genomics and the illogical nature of the controversy, public opinion with turn on the foolishness of the argument and the controversy will evaporate. This is for the future and the prevention of the onset of chronic disease.

Once the patient has a chronic disease, there is much that can be done for each disease to slow or halt its progression and slow or halt the onset of devastating complications. If we were effective in preventing the complications of chronic disease after its onset, this would result in an improved quality of life for patients and a marked reduction in cost to the healthcare system. The present costs of the healthcare system are leading to an increasing number of uninsured as well as bankrupting the nation.

Presently, most studies demonstrate that, with adequate treatment, we can reduce the complication rate of most chronic diseases by 50%. The reduction to the cost of the healthcare system would be 800 million dollars. Theoretically, with perfect control of the chronic disease and perfect medical therapy we could reduce the complication rate by 100%. The result would be a 100% reduction of the 90% of the money spent by the healthcare system on the complications of the diseases.

Most healthcare economists, “healthcare policy experts” and politicians are starting to understand the math. What I have discovered is that they do not understand the process of chronic disease management and the importance of the patient physician relationship. They do not understand the pathophysiology of the chronic diseases or the origin of the complication of the diseases.

The chronic diseases we are talking about are cardiovascular disease and hypertension, diabetes mellitus, osteoporosis and muscular skeletal disease (arthritis and collagen vascular diseases, lung disease, AIDs, and cancer. We have a $2 trillion dollar annual healthcare system. The total cost of all chronic disease complications to the healthcare system is $1.6 trillion dollars per year.

A lot of brain power is going into trying to do something to reduce the healthcare system costs because we simply can not go on with ever increasing costs and ever increasing opportunities for facilitator stakeholders to increase there profitability while there are ever increasing number of uninsured persons.

We must have a universal healthcare system. However, universal healthcare does not mean a single party payer. I believe a single party payer system will add bureaucracy and impose rules that will stifle and inhibit innovation. The result will be increased inefficiency and increased cost. We all agree that what has made America is innovation by entrepreneurs and not rules by bureaucrats. I know that the physicians are not the problem. They are part of the problem. There is no reason to create a healthcare system that will methodically inhibit physician innovation. Even worse, drive a skilled labor force (physicians) out of business whose education we as a society subsidized.

Who is responsible for the complications of chronic diseases? It is the patient who lives with his disease and lifestyle 24 hours a day. The patient must learn how to control his disease to avoid the complications of the disease. The physicians can only be the coach or manager of the patients and modify their treatment plan through his experience and clinical judgment. Physicians must teach patients how to adjust to changes in the course of their disease. Physicians have to do this with their healthcare team with the patient being the most important person on the team.

Patients must be provided with education, incentive and financial reward for their successful adherence to treatment regimes. The promise of good health does not seem to be enough of a reward. Once patients understand that they are responsible for their self-management and the management of their health care dollar adherence to treatment will improve and outcomes of chronic diseases will improve. Physicians also have to be compensated for their effort. To help make the patients the professors of their disease is a very hard process. It is much easier for a physician to set a broken arm, fix a hernia, or even do bypass heart surgery. Yet the insurance industry does not value or reward this effort.

If patients owned their healthcare dollar and needed to spend their money wisely, they would become intelligent consumers of healthcare. This would force innovation by physicians and hospitals. They would force and increase the quality of chronic disease management at decrease the cost. This would also create a competitive environment for hospitals to control prices. They would produce a market driven economy as occurs in other areas of commerce. Healthcare is a not marketplace presently. Hospital prices presently have nothing to do with hospital costs. This is why we need the ideal medical saving account owned by patients and not the insurance industry. The Ideal Medical Savings Accounts would align all the stakeholders incentives to enable the best product at the best price in a truly consumer driven healthcare system.

In order to understand its complexity I will discuss the disease management concept of several diseases. Obesity is the worse epidemic we are experiencing at the moment. It leads to diabetes, heart disease and hypertension, each of which has devastating and costly complications. In my “War on Obesity” I have discussed some of its problems. I will integrate obesity into the disease management process.

  • Aiams1

    I’m curious as to what type of care and treatment patients with Cronic illness will receive if we have universal healthcare. Not those who can prevent symptoms etc but those who need continual aggressive treatments?

  • 2012 moncler coats

    Don’t know what is wrong what is rite but i know that every one has there own point of view and same goes to this one

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CORE: An Example of People Power

Stanley Feld M.D.,FACP,MACE

This post is dedicated to Tom Wageman a very smart person with unique leadership abilities.

Last weekend the Citizens Organizing for Resources and Environment (CORE)” met at Twin Oaks Ranch in Fannin County Texas for a thank you party for the three young people who helped lead the group. CORE was formed originally when several people became aware of TXU’s plan to build a “Dirty Coal Burning Plant” in the backyard of the Savoy Texas Independent School System’s school buildings.

Each citizen recruited friends to join the group and learn more about the environmental hazard of burning dirty coal. The group was interested in learning the effect it would have on our children’s health and on the lakes and soil in both Fannin and Grayson County. A Goggle group was set up and they were off to the educational races. The goal was networking the community electronically and providing instant information and education on the issue of the “Dirty Coal Plants” affect on our environment.

Citizens from all over the hillsides of North Central Texas started to participate in the news group. Many added information and insight for the education of all of us. The brain power was additive. Shortly after Dallas Mayor Laura Miller made presentations at the Bells and Savoy town hall meetings, Bells and Savoy joined the Coalitions of Texas Cities. Bells is a city of 1700 people and Savoy less than 800 people. TXU decided to build its coal plant in Savoy expecting little opposition. Bells and Savoy received special standing with the coalition because they were close to ground zero. Our lakes and soil were going to be contaminated with mercury and our air with particulate matter, sulfuric acid and nitric acid.

I was especially interested in the medical aspects of these contaminants. Mercury levels are related to the incidence of autism and attention deficit syndrome. The others are related to asthma and chronic obstructive lung disease. It has been calculated that lung disease from particulate matter, sulfuric and nitric acid represent an expenditure of $34 billion dollars per year to the healthcare system. This does not include the pain and suffering in the affected communities. The toll for autism and attention deficit syndrome to local school systems and families is unable to be estimated. A guess by an autism specialist at University of Texas, Southwestern Medical School was a cost nationally of $100 billion dollar in hard and soft costs.

Our governor, Rick Perry was not interested in listening to anyone, especially a few dozen country folks as he was fast tracking the TXU permits to build the “Dirty Coal Plants”. However, the movement (CORE) with the use of internet communications grew and grew as leadership of the Dallas Business Coalition for a Clean Environment joined in. Many small towns joined and we were finally got the Texas legislature aroused.

We all know the result. KKR bought TXU and promised the citizens of Texas they would not seek to build all the coal plants TXU wanted to build. They also promised to clean up the old “Dirty Coal Burning Plants in Texas. Texas is the most polluted state in the nation. KKR also promised to lower our electric bills by 15%. The question remaining is whether KKR/TXU will stand by their promises.

My main point is small groups of people can grow into large groups of people protecting their property, health, and childrens’ health from the dysfunction of the government and industry. We got the attention of old school institutions and positive change resulted.

While we rejoiced, I told everyone this might be a trick play on KKR/TXU’s part. We were relieved that this idyllic part of Texas would be spared deadly contamination. We were also very proud of the small role we played in making it happen.

Last weekend we had a party at Tom Wagemen’s Ranch to thank the three people who helped lead us in this truly citizen driven movement. It convinced me that people as consumers and as the electorate can have an impact on the system. If we understand the data and facts we have phenomenal power and potential. Most importantly, the exercise created a sense of community and friendships among neighbors that did not exist before the group was formed. One person told me that he knew none of these people before CORE. Everyone should know that medically participation in community activities is good for your health and well being.

In the hyper speed technological society the people can impact societies’ slow paced, malfunctioning, obsolete institutions and overcome the inertia of the institutional structures of the old society.

In the United States our culture smiles at innovators, supports positive change makers, and roots for the underdog. People are all feeling a sense of frustration. They are the underdogs to our bureaucracies, clogged courts, legislative myopia, pathological incrementalism and power of vested interest lobbyists. However, with ‘People Power’ we have the brain power and the purchasing power to change our disadvantaged position. Our small group (CORE) was able to demonstrate “People Power” and ignite the interest and support of others feeling the same frustration.
I applaud the CORE group’s leadership.

I also believe with the appropriate understanding of the data, the information and the knowledge that can be derived about the healthcare system, Americans can create the solutions to the healthcare systems problems. Americans want the enormous benefits of the greatest medical care on the planet. They will root out, replace, or radically restructure the legacy institutions which stand in the way. The knowledge about the healthcare system will be communication by physician blogs on the internet. Some innovator working in a large company will come along, produce a medical insurance program, the ideal Medical Savings Account, and the healthcare system will be restructured overnight. The employees want it. The employer wants it. The government wants its. The physicians want it. We need stronger leadership that want to really understand the problem and not leadership that is seeking the best sound bite to win votes.

One problem is that politicians, policy wonks, and government do not understand the patient-physician relationship and its importance to clinical and financial outcomes. They do not understand the patients’ responsibility for their care nor the physicians’ responsibilities in the medical care system. They focus their efforts on commoditizing healthcare and imposing formulas on the healthcare system for physicians and patients to follow. Eighty percent of the population does not use the medical care system because at any one time only 20% of the people are sick. They have no idea of the need for a positive patient physician relationship as a therapeutic tool.
Shel Israel, coauthor of Naked Conversations wrote to my blog this winter, “repairing the medical system in America is a lofty goal and about 98 percent of the American people see the need. The rest work for insurance companies.”

To me those odds seem pretty good. All we have to do is educate Americans and free them from the political spinning of disinformation. I believe this blog and other blogs written by physicians will help Americans understand what is happening to them and the healthcare system. People power will then force legacy institutions to respond, thereby changing the healthcare system to the advantage of the patient.

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Our Government Knows What to Do. It Just Does Not Do It! Prevention is the Cure

Stanley Feld M.D.,FACP,MACE

The problem is the government can not do it. It is up to us the consumers and electorate to force the legacy systems to change. Alvin and Heidi Toffler’s book Revolutionary Wealth sums it.

In the section on Inertia vs. Hyper speed they say, “As we look at our institutions and how they interact it becomes clear that what America confronts today is not simply a runaway acceleration of change but a significant mismatch between the demands of a fast growing new economy and the inertia of the institutional structures of the old society.”

I think of the government, the insurance industry, the hospitals, big Parma, all facilitator stakeholders as the old society and physicians and medical researchers as the new society.

“Can a hyper speed 21st century information/biological economy continue to advance or will societies slow paced malfunctioning obsolete institutions grind its progress to a halt. Bureaucracy, clogged courts, legislative myopia, pathological incrementalism can not but take their toll.
Something, it would appear would have to give. Few problems will prove more challenging than the growing systemic dysfunction of so many related but desynchronized institutions.”

Why doesn’t the healthcare system do something about the obvious things? They do not do anything about the obvious because the obvious is counter to ossified dysfunctional facilitator stakeholders’ vested interests. The complications of chronic disease are the biggest cost to the healthcare system. Why doesn’t the government mandate payment for systems of care for the complications of chronic disease and the prevention of the onset of chronic disease.

Rather than do something to prevent the complications of chronic disease, these institutions block the innovative progress of the advances in the use of informational and biological technologies. In fact, they punish medical innovation with non payment.

The following are two of hundreds of simple examples to illustrate the point.

Osteoporosis is a chronic, silent debilitating disease that severely reduces quality of life after osteoporotic fractures occur. Only 30% of people eligible for Bone Mineral Density testing presently receive Bone Density testing. We have to do better. Medicare does not pay for Bone Density testing of men. Just as many men have osteoporosis after age 70 as women. Our system waits around until they have a hip fracture. Prevention is cure in osteoporosis. The complications of osteoporosis cost the healthcare system $20 billion dollars per year. Early detection is essential. The mismatch between legacy institutions and science is clear. The government and private insurance institutions are discouraging systems of care for osteoporosis by decreasing the compensation for bone density testing by 75% in the next three years. As soon as these plans were announced the sale of Bone Density machines fell dramatically. The government even found an expert witness to say that Americans’ do not live any longer than people in other country even with our technology. A generalization out of context and unrelated to osteoporosis. The implication is technological advances do not help us save or live better lives.This is disinformation at its best. Apparently, the legacy institutions do not realize that consumers are smarter than they think. With the help of the internet consumers will be able to cut through this disinformation.
Important advances have been developed that have been under utilized or over penalized. The old institutions have not caught up with the speed of info-biological advances.

Another stunning example is that companies have created devices to monitor patients’ vital signs, function and movements at home that can be transmitted electronically to the doctors office in real time. This is a very exciting concept. Not only can people live in their homes longer as they get older, they can be monitored and treated either on the phone or on the internet by their physician in real time. The physician could use his medical judgment to alter medication to avoid congestive heart failure or impending complications of lung disease. This simple act could avoid many emergency room visits and hospitalizations as well as increase the quality of life of the patients suffering from these chronic diseases.

The government and the insurance industry pay home healthcare agencies to collect this data but do not pay the physicians for interpreting the data. As a result this innovative approach to disease management has been underutilized.

In 2001 The American Medical Association (AMA)/ Specialty Society RVS Update Committee (RUC) commented to CMS. CMS had specified that it would consider comments on the Clinical Practice Expert Panel data, the physician self-referral designated health services, and the interim RVUs for selected procedure codes identified in Addendum C. namely payment code (CPT) 99091, a code for reimbursement for physician interpretation of patients collected data. Medicare considered these extra telephone or email interpretations (consultations) as being part of the previous office visit and did not publish the code or reimbursement schedule for non face to face consultation. Finally, in 2007 they published the code but not a payment schedule. Therefore, each consultation for the physician’s opinion requires an office visit. Lawyers and other consultants charge for telephone advise routinely.

The antiquated mentality of the government and the insurance industry is not only costly to the healthcare system, it has discouraged the development of innovative telemedicine. Telemedicine is a valuable technological tool that is slowly appearing in the healthcare system. It can dramatically improve the quality of care and decrease the cost to the healthcare system. What more could a person with head trauma in a distant place want than an expert reading his MRI at 3 a.m. and recommending immediate action.

“Something, it would appear will have to give. Few problems will prove more challenging than the growing systemic, desynchronized institutions. If Americans want the enormous benefits of a worlds’ leading economy the United States will have to root out, replace, or radically restructure its legacy institutions which stand in the way. As change accelerates further institutional crisis will not be limited to the United States.
Some countries my find the threat more difficult than the United States whose culture at least smiles on change makers.”

Consumers are not only smiling on the need for a change in the culture in medicine and the healthcare system. They are fed up with the facilitator stakeholders’ holding them and their healthcare dollar hostage. They are demanding change. All they need is a Pied Piper. Well, the leaders are in your midst, all they need is a posse. You can sign up for my posse at stanfeld@feld.com. You will receive your official membership card like a Captain Midnight ring.

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Pay for Performance: An Attempt to Standardizing the Standards: Another Complicated Mistake. Part Seven

Stanley Feld M.D. FACP,MACE

In my opinion Pay for Performance (P4P) is code for decreased physician reimbursement. It also represents an attempt by healthcare policy makers to standardize the standards. We can remember Dr Petak’s experience with Blue Cross/Blue Shield of Texas. He was penalized for doing the right thing. He was using a benign medication works for infertile couples. The medication’s was not in the insurance industries algorithm. He saved the patient lots of procedures and the healthcare system thousands of dollars per patient. In thinking about it, quantification of the standards has little to do with the actual medical outcome.

Paying for Performance implies you are willing to pay more for quality medical care than you are for medical care that lacks quality. However, quality medical care has been defined artificially. There are many components to quality medical care. The first is the physicians’ performance and the second and most important is the patients’ performance. If the patient does not do what the physician recommends, the ultimate outcome, the patients avoiding the complications of chronic disease, will not occur. Presently, patient compliance with medication and treatment advice is 45%. None of the healthcare policy wonks thought of this when P4P was invented. Their goal was to impose measurable standards to measure physician performance. They have not developed standards that measure clinical outcomes. The actual clinical outcomes must also be link to social, psychological and financial outcomes. An excellent performance is helping the patients help themselves stay healthy and avoid the complications of chronic disease.

On May 27, 2007 the New York Times Magazine section Ann Hulbert published an
article criticizing the No Child Left Behind Program of President Bush. The title of the
article was THE WAY WE LIVE NOW: Standardizing The Standards
It made me think about what is going on in the P4P experiment. It also brought to mind the Pete Seeger song whose chorus is “When Will They Ever Learn.”

“The president’s signature domestic initiative, now due for its five-year reauthorization, was supposed to be a model of the hardheaded rigor it aims to instill in America’s schools. ”No ‘accountability proposals’ without accountability,” a Bush education adviser declared early on. So one of the most glaring legacies of No Child Left Behind is surprising: it has made a muddle of meaningful assessment. Testing has never been more important; inadequate annual progress toward ”proficiency” triggers sanctions on schools. Yet testing has never been more suspect, either. The very zeal for accountability is confusing the quest for consistent academic expectations across the country.”

There are endless problems reported in the article about standardizing the testing standards for children so that no child is left behind. There is a social science principle called Campbell’s law. ”The more any quantitative social indicator is used for social decision making,” the social psychologist Donald Campbell concluded in 1975, ”the more subject it will be to corruption pressures and the more apt it will be to distort and corrupt the social processes it is intended to monitor.” The article was referring to measuring the performance of public school on the basis of test scores. “With ”high stakes” testing, N.C.L.B. introduces an incentive not to cheat, necessarily, but to manipulate. Signs are that states define proficiency down while schools ramp up narrow test prep. ”Score pollution” — results that reflect intensive coaching — becomes a risk”.

I thought the purpose of education was to teach children reading, writing, and arithmetic. Learning the basics should teach children to think, and solve problems. The goal should not be to get high scores on standardized tests for the maintenance of school funding by the federal government. It represents a pay for performance model for education. In my view, it represents fuzzy thinking.

The author says, “The National Assessment of Educational Progress could serve as a model for a test that judges students’ ability to apply their knowledge and thus discourages rote coaching.” Learning by rote is an invention of policy wonks. In my view, it is not education.

“But recent experience — and Campbell’s law — argues against making test results the sole trigger of federal sanctions. Instead, the data would give states and school districts reliable information on where progress is, and isn’t, happening across the country, to catalyze their own strategies to boost achievement. Rather than cramming to reach an unrealistic target by 2014, states could be more like the laboratories of curricular improvement the country needs”.

The policy wonks ignored Campbell’s Law. They are repeating the same error in medicine with P4P. America sent Dr. Deming to Japan after World War II. He taught the Japanese the concept of continuing quality improvement. Why can’t we do this in education and medicine as well.

“Agreeing on common goals for what kids should be learning can free up teachers to focus more productively on how they could be learning better.”

Education, like medicine, also has two stakeholders. They are the student and the teacher. We have to create an environment of incentives to have both the teachers and the students responsible for their actions and excited about their goals. The methods in NCLB dumb down the system of education and have not produced results. In two words “it failed.”

I predict the same thing will happen in P4P in medicine. The clinical outcomes will be worse. Medical care will be worse. The healthcare system will be dumbed down. The patients will suffer. The healthcare system can not stand another disaster. The healthcare system has to focus on improving clinical outcomes for chronic diseases to avoid their complications. The system should not be imposing requirements on physicians to do certain measurements to get paid. This standardization is foolish. It will turn out to be counterproductive. The two main stakeholders are the patients and the physicians. They are both responsible for the patients’ care. The patients are most responsible and must drive the system. This is one of the arguments for consumer driven healthcare. Consumers are not as stupid as policy wonks think they are. Formulas such as P4P have to be taken out of the hands of the policy wonks and put in the hands of the patients. We must give patients the incentive to do it right by giving them control of their healthcare dollar.

In the treatment of chronic disease it is essential that patients become the professor of the disease with the physicians and their health care teams becoming the coaches that help the patients’ problem solve.
Since 90% of the healthcare dollar is spent on the complications of chronic disease we should be concentrating on developing systems of care (focused factories) that concentrate on the treatment of chronic diseases. The measurement of testing done has little importance. The interpretation of the test results is important. The clinical step taken will influence the clinical outcomes. Pay for Performance represents as perfect opportunity to once again demonstrate that Campbell’s law is true.

Unfortunately, it looks like P4P is a concept developed by technocrats to maintain their importance and value promoting another flawed methodology. It will create more dysfunction in the healthcare system. It is also an excuse for the government and the insurance industry to decrease payment and increase their control over the healthcare system. I predict P4P will increase cost of medical care and decrease the real goal which should be decreasing the complications of chronic disease.

We should be spending money on reimbursed the institution of systems of care that decease the complications of chronic diseases. This is not happening. Physicians must drive these systems of care for it to work. When patients control the healthcare dollar they will pay physicians to develop systems of chronic disease management.

Perhaps hospitals like to treat the complications of chronic disease. It helps their bottom line. Maybe the insurance industry wants an excuse to increase the price of insurance. Once again the goal of medical care system should be to keep people healthy. The emphasis of the facilitator stakeholders is to fix people when they are sick. This must change if we are going to fix the healthcare system.

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Optimism Is The Operative Word. We Can Do It!

Stanley Feld M.D.,FACP,MACE

Our healthcare system is broken. It is not getting better. The dysfunction in the healthcare system increases as time goes by and nothing is happening to fix the system.

I have introduced some “big ideas” in the past year.

The goal is to increase understanding of how the system became broken and what we have to do it. If the ideas necessary to repair the healthcare system are going to work the ideas have to be enacted as a comprehensive package. Unfortunately, this is not the way politicians work unless we are in a meltdown situation. For example, real price transparency of negotiated prices has to be linked to an accurate assessment of quality which has to be linked to patients owning their healthcare dollar and having the ability to chose and evaluate their care. The patients have to be given the ability to negotiate the price with hospitals and physicians or chose an insurance company that will fight to protect expenditure of their healthcare dollars. Patients must be given the incentive to be an informed consumer and educated to spend their healthcare dollar wisely and be penalized if they do not.

Medical practices have to be given the incentives to develop their practices that are dedicated to chronic care of particular diseases (focused factories). The incentives for these focused care clinics must be adequate compensation for their care to make patients professors of their disease. These focused factories will help prevent the complications of chronic diseases. The complications of chronic diseases absorb 90% of the healthcare dollar. There has to be monetary incentives for medical practices to emphasis preventive medicine in order to avoid the onset of chronic disease.

The patients must be responsible for their care and their healthcare dollar. Access to care must not be restricted. Patients are capable of being responsible consumers of healthcare given the appropriate incentives.

Systems of care have already been developed to achieve these goals. I have explained how the Ideal Medical Savings Account as an insurance vehicle can achieve the goal. I do not believe the presently available Health Savings Accounts is a step in the right direction. Health Savings Accounts (HSA) will fail because they lack patient motivation and physician incentives. The failure of HSA’s will move us closer to a single party payer system as a proposed solution. In my view a single party payer system will be a terrible solution for the patients and the physicians.

We will need strong leadership. We need a leader who really understands the problems in the dysfunctional healthcare system. A leader who is not afraid to act contrary to the pressure of facilitator stakeholder vested interests There does not seem to be one around. We will need groups of citizens who are angry enough at the present system who will be willing to demand a consumer driven healthcare system. People power can demand that leadership. First they have to understand the problem and solutions.

Some of the comments I have received in the last few weeks express our generalized cynicism, pessimism and depression about the healthcare system from both patients and physicians.

Paula Hartzell, MD’s sad story in Medical Economics tells it all. It is truly a worthwhile read. I was directed to Dr. Hartzell’s story by KevinMD .Dr. Kevin Pho, a primarycare physician and internal medicine specialist who operates one the top 10 medical blogs in the country. He has a wonderful blog and is providing a great service for both the general population and physicians. If you want to know what is going on in healthcare and medicine read KevinMD. Kevin’s blog provides the information that exposes the ills of the healthcare system and will help stimulate the demand for change.

Richard H. Rowe M.D. is another Family Practitioner who confirms Dr. Hartzell’s story.
“Family practitioner Paula J. Hartzell’s “Medicine is a blame game” [“The Way I See It,” Apr. 20] is sobering. I agree with her commentary entirely.

After 32 years, I am totally disillusioned with medical practice and all the hassles associated with trying to care for patients. Let’s go down the list:
• The government and health insurers blame doctors for overcharging patients.
• The legal profession blames doctors for practicing poor-quality medicine—while these same lawyers are getting rich off the system.
• Regulatory agencies blame us for not doing enough or spending more time in the office.
• Liability insurers blame us for the ever-increasing number of lawsuits.
Meanwhile, organized medicine appears powerless, sitting on the sidelines. If the current trend persists, I am afraid we are heading for a medical meltdown. Perhaps future topics in Medical Economics will be: Where are all the doctors?”
Richard H. Rowe, MD
Mesa, AZ

Richard Rowe M.D. confirms the story as many others have. People must remember when they are sick they want a well trained physician who understands disease processes.

I received some comments as a result of my post” We Are Not Healthcare Providers, We Are Medical Care Providers” saying “you doctors are only trying to protect your guild.” It sounds to me that healthcare providers think physicians are in a turf war with them. As I stated previously the healthcare providers should be called physician extenders. They should be joining the medical care team to provide a team approach to medical care through focused factories rather than trying to compete with physicians and devalue treatment.

I received this comment from a famous oncologist.
“Having worked for several years in a community in which nurse practitioners, physician assistants and oriental medicine physicians (“DOM”) are accorded primary care status by regulatory and insurance entities, I can tell you that they have no clue about disease process. This leads to an enormous number of esoteric laboratory studies and imaging studies in the search of some or ANY diagnosis to explain symptoms. Eventually the patients are referred to a medical specialist and with them come myriads of pieces of unfocused medical data. “..just what is the significance of the elevated serum zinc in the patient with chronic weakness and fatigue who has negative imaging studies?” Nada! Excess healthcare costs and healthcare providers, as opposed to medical care providers, always go together!”

Physicians are calling for leadership to save a broken healthcare system. However, the Democrats think physicians are all crooks. The Republicans seem to make healthcare more profitable for the secondary stakeholders, namely the hospital systems, the insurance industry and big Parma. No leader seems to realize that the patient is the most important stakeholder.

The perception of the people is physicians are making a fortune overcharging us, over testing us, and over treating us with medication that hurt us. They use treatments I can not afford or insurance company will not pay for. Unfortunately, this is the perception generated by all the stakeholders and encouraged by the medias need at sensationalism.

A person who is uninsured wrote; “ I am frightened that I will get sick. I will be stuck with an outrageous hospital bill that will bankrupt me. I am a hard working person who lost my job and can not buy affordable individual health insurance.” This needs to be fixed immediately.

My view is that the consumer of healthcare and the giver of medical care have to unite and force our politicians to do something logical and constructive to change all of this.
Pessimism never got anyone anywhere.

Harry Truman said.” A pessimist is one who makes difficulties of his opportunities. An optimist is one who makes opportunities of his difficulties.”

To the pessimists out there I say read my blog. To the optimist out there I say read my blog. With things as bad as they are, the opportunities for improvement and innovations are limitless and awesomely rewarding both emotionally and financially.

Winston Churchill said,” I am an optimist. It does not seem too much use to be anything else.

Franklin Roosevelt said, “The only limit to our realizations of tomorrow will be our doubts of today.”

Ronald Reagan said “There are no great limits to growth because there are no limits of human intelligence, imagination, and wonder.”

Finally, Dwight D. Eisenhower said “Pessimism never won any battle.”

Our most valuable possession is our health. We must be optimistic in the battle to save the medical care system by reformatting the healthcare system. A system needs to be developed that protects patients, the most important stakeholder in the medical care system, not a system that protects the vested interests of the facilitator stakeholders in the healthcare system. The facilitator stakeholders add little value to our medical care system.

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The Reversal of the Trend: Hospital Systems Stop Buying Physicians Private Practices

Stanley Feld M.D., FACP, MACE

The control of the healthcare system is dominated by the insurance industry, the government, hospital systems and pharmaceutical companies.

One of the reasons hospital systems bought physicians practices was to have control over ancillary services generated by the physicians’ intellectual property. These ancillary services are laboratory services, CT scans, MRI scans, cardiac catheterization labs and ECGs.

The business of medicine had become too complicated for most physicians. Physicians who sold their practices to hospital systems did not realize they could not make a living without the revenue from ancillary services. Physicians retreated to the safety of hospital guaranteed salaries without realizing they were giving away their intellectual property the only property they had to sell. Physicians reacted when they realized that the hospital systems were generating undo profit from their intellectual property. Physicians also realized that hospital systems were inefficient in operating some of the ancillary facilities. These services were more convenient for their patients in physicians’ offices. The result was inefficient care to their patients.

On the other hand, many hospital systems learned they could not make any money from physician productivity. The hospital systems guaranteed the physicians the salary they had generated before the practice buyout. The hospital systems are now giving the physicians back their practices. The hospital systems lost their cash buyout of the physicians’ practice. It would not be surprising to me that this loss was billed back to the patient in the form of cost of service. We cannot figure out the actual cost of services.

The focus of the hospital systems was changed from ownership to management of the back office duties such as billing, hiring, firing, and paying the rent. Hospital systems also demanded that the physicians used their hospital facilities.

Another round of physicians’ reaction is in the offering. Physicians are starting to realize that the hospital system is overcharging physicians for back office services. Hospital systems require physicians to use the hospital systems inpatient facilities.

The large physician groups now own the revenue generated by several ancillary services. They are benefiting from the use of their intellectual property. However, physicians are realizing they are not getting their fair share of the revenue they are generating. In many cases their practices are being overcharged for overhead, payroll, rent and administrative services. The thinking by hospital systems advisors was that younger physicians would not be as interested as older physicians are in how the business is handled. I think the hospital systems are going to be in for a big surprise. A sleeping giant is slowly awakening. Especially when the younger physicians are realizing that the hospital systems are under coding and under collecting for their physician services and not billing a professional fee for ancillary services. The result will be that physicians will demand they control their overhead and their billings. The problem for the hospital systems is that management of physicians’ offices was a nice profit center. With less inpatient services needed and the increase in brick and mortar investment over the last ten years, hospital systems are going to be in a cash flow bind.

The physicians’ goal is to practice the best medicine they can while earning a living consistent with the value of their intellectual property is worth. The level of mistrust that physicians have for hospital systems is simply going to intensify when they find out what is happening to them financially. The hospital system- physician relationship will shift from bad to worse.

Physicians’ control of their overhead, in my opinion, is good shift during the changes healthcare undergoing. In the changing environment toward consumer driven health care and the patients owning their healthcare dollar, the physicians controlling their own practice overhead, the result can be an enhanced relationship between the primary stakeholders the patients and the physicians. Competition for patients will create physician incentives to force physicians to become more efficient. Physicians will adopt EMR’s more rapidly in an attempt to increase the level of efficiency and service.

Competition will motivate physicians to increase quality and lower price. Focus factories will develop in Family Practice offices. New mechanisms for building healthcare teams for the creation of systems of care to prevent the complications of chronic disease will occur. The result will be a decrease in complications of chronic diseases. Prevention of chronic disease will also be increased because patient will demand preventative services. They will compensate physicians for the preventive care. I can envision physician being compensated telemedical communication systems to avoid frequent office visits and hospitalization. I can imagine an increased compliance with treatment and a demand for effective patient education when the patients understand that they own their healthcare dollar.

Presently, there is no insurance mechanism to compensate physicians for preventative care. I see a bright future for patients, physicians, the physician extenders and the secondary stakeholders. The losers will be the administrative waste and avoidable and expensive services rendered for the complications of chronic disease.

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What Has Happened To The Medical Professions Ability To Apply The Scientific Method To Our Medical Articles?

Stanley Feld M.D.,FACP,MACE

This entry might be a little over the top for many of my readers. However, it is an important entry for our understanding of how the medical profession is contributing to the dysfunction of the healthcare system.

There is much skepticism about the medical profession. I have avoided discussing my professions problems so far. The profession has created many of its problems. Our own colleagues have undermined our own credibility with the publication of flawed scientific articles that have resulted in uncertainty about medical treatments. This subversion decreases patients’ confidence in the medical community’s ability to treat patients’ problems effectively. Public sensationalizing by the media of the contradictory results of clinical research has undermined the patient physician relationship. The re-evaluation of clinical research results has led to contradictory conclusions since the beginning of modern medicine. The constant testing of results and hypothesis is a good thing. We have always been searching for the truth through more objective scientific information.

It seems to me that recently there has been a loose use of statistics in interpreting clinical research, leading to inaccurate conclusions. These conclusions are broadcast and publicized by the media as truth before the conclusions are carefully evaluated by the medical community. In our sound bite society the conclusion counts and not the facts.

I have concentrated on the problems the facilitator stakeholders impose on effective medical care in a dysfunctional healthcare system. It is appropriate to point out some of our intra-professional contributions to the dysfunction of the healthcare system.

Steven Nissen M.D. and Kath Wolski M.P.H. of Cleveland Clinic published an article, “The Effect of Rosiglitazone On The Risk Of Myocardial Infarction And Death From Cardiovascular Causes.” The New England Journal of Medicine published the article. The publication of this article, in my view, contributes to the dysfunction of our healthcare system. The article misrepresents evidence based medicine. Evidence based medicine has become the holy grail of medical practice. Evidence based medicine is gleaned from the published medical literature. It includes commentary and review of the evidence by experts in each field.

According to the Centre for Evidence-Based Medicine, “Evidence-based medicine is the conscientious, explicit and judicious use of current best evidence in making decisions about the care of individual patients.” The operative words are “use of current best evidence.”

There are three problems with Dr. Nissen’s paper. The design of the study is flawed. The collection of data is incorrect. The results derived from defective data are not statistically significant.

Marshell McLuhan pointed out that “The Media Is The Message” in his landmark book of 1967.

The NEJM has been criticized in the past for pre-releasing information to the press, before the medical community has a chance to evaluate the quality of the information. The medical literature judges have also made mistakes in evaluating data in the past. In my opinion, they have once again made a mistake with Dr. Nissen’s article. The public prejudgments are developed by media stories. The media broadcasts the results (sound bite) and not the facts. The media is the message!

The media loves to expose the deficiencies of the medical profession, the healthcare system and the Federal Drug Administration. Every federal agency is hobbled by bureaucracy. We all realize it. It is one of the reasons will mistrust putting the responsibility for our healthcare in the hands of government. However, sometimes the FDA is criticized unfairly. The unfair criticism receives a lot of media coverage even if the facts are incorrect.

Dr. Nissen and others have criticized the FDA for its inadequacy of evaluating new drugs in general and rosiglitazone in particular because of the results of his study. “The FDA considers demonstration of a sustained reduction in blood glucose levels with an acceptable safety profile adequate for approval of antidiabetic agents. However, the ultimate value of antidiabetic therapy is the reduction of the complications of diabetes, not improvement in a laboratory measure of glycemic control. After the failure of muraglitazar and the apparent increase in adverse cardiovascular outcomes with rosiglitazone, the use of blood glucose measurements as a surrogate end point in regulatory approval must be carefully reexamined,” Dr. Nissan writes.

I agree with Dr. Nissen. A surrogate measurement of a drugs effectiveness is not as precise as the measuring the direct outcome of namely decreasing the complications of Diabetes Mellitus. However, in the DCCT study of 1993the surrogate measurement of blood sugar control (HbA1c) has clearly demonstrated a reduction in the complication of diabetes mellitus. It is totally acceptable to use this information in subsequent studies.

Dr Nissen’s view about the FDA is shared by Psaty and Furberg, who write: “Ongoing trials using rosiglitazone may provide important new data, but for a drug approved in 1999, the delay in obtaining information about health outcomes has already been considerable.” They add that tens of millions of prescriptions for rosiglitazone have been written, and if the current findings represent a valid estimate of the risk of cardiovascular events, rosiglitazone represents a “major failure of the drug-use and drug-approval process in the United States.”

I do not believe that Dr. Nissen’s findings are an estimate of the risk of cardiovascular events with the use of rosiglitazone. Perhaps it is not a failure in the drug-use and drug approval process used by the FDA. It is in the lack of validity of the results of Dr. Nissans’ paper that should be criticized.

Dr. Steven Nissen’s recent paper promotes the distrust of the medical profession and its regulators. The medical profession did not have a chance to evaluate this evidence before it was prejudged in the media. Dr. Nissen has been on network and public television and radio multiple times. Sensationalism in clinical research only serves to decrease the confidence of the public for the value of clinical research.

1. The design of the study is flawed

The study subjects were derived from a meta-analysis. A meta-analysis is an analysis that combines all studies on a subject into one study. The goal is to derive a larger population than each individual study. The purpose of a meta-analysis is to see if an adverse event that is statistically significant is occurring that was not apparent in smaller studies.

The concept of meta-analysis was introduced to clinical medical research in 1992. Most of us never understood the value of meta-analysis in medicine. The design of the various studies combined usually do not have matching protocols. Dr. Nissen’s study combined studies with varied protocols. In fact, similar studies that had no adverse effects either from the placebo or treatment side were eliminated from his meta-analysis. The inclusion of these studies in the meta- analysis might have diluted the effect he was seeking making his results less statistically significant. His data should be reevaluated including these data.

2. The collection of data is incorrect.

Dr. Nissen pointed out the shortcomings of the meta-analysis.” They point out that this meta-analysis is limited by a lack of access to original source data, which would have enabled time-to-event analysis, and on a relatively small number of events (there were 86 MIs and 39 cardiovascular deaths in the rosiglitazone patients vs 72 MIs and 22 cardiovascular deaths in control patients). But they say that despite these limitations, patients and providers should consider the potential for serious adverse cardiac effects of treatment with rosiglitazone.”

I agree, but by his own statistical analysis cardiovascular deaths were not significant and myocardial infarction results were barely significant.

3. The results derived from defective data are not statistically significant.

In order for a result to be statistically significant the confidence interval should not cross one(1). In the analysis of cardiovascular death the confidence interval crossed 1. (C.I. 0.98-2.74). A p value of .06 is not significant. p value should be no greater than 0.05

The C.I. from the analysis of myocardial infarction almost touched 1. (C.I. 1.03-1.98). A p value of .03 is barely significant. Many statisticians believe a significant odd ratio must exceed 2 to be significant. The odds ratio for cardiovascular death was 1.64 and for myocardial infarction 1.43. Those odds ratio numbers are strange because the non significant finding of cardiovascular deaths odds ratio is closer to 2 and a greater trend toward significance, than the barely significant findings of myocardial infarction.

If Dr. Nissen did not remove the clinical trials that did not produce adverse effects in his meta-analysis, the total number of patients in his analysis would be increased and would probably have changed the myocardial infarction confidence interval so that it would cross 1 and p value above 0.05 making the result non significant.

All of the patients in the studies retained were poorly controlled diabetics with HbA1c levels above 8%. Normal should be 6% or below. A high HbA1c alone would increase the incidence of myocardial infarction and cardiovascular death. There is no indication of the distribution of the HbA1c control in the multiple populations. A criticism is that there are two many confounding variables in this studies that can result in an increase in myocardial infarction and cardiovascular death. These confounding variable are not examined independently among the studies. Focusing on one end point, the effect of rosiglitasone on myocardial infarction and death from myocardial infarction without consideration for varience of the other variables is unacceptable.

Rosiglitazone might cause an increase in myocardial infarction and cardiovascular death. However, Dr. Nissen’s paper did not demonstrate this relationship. The public and patients on rosiglitazone have be confused by being presented with the results without rigorous scientific critique of the study.

The confidence of the public in medicine has been shaken by the method of presentation of the results. There have been other effective medications that have suffered the same consequences. The consequences of prejudgment of the results without scientific comment have deprived the public of effective treatments in the past.

In my view this decreases the confidence the public has in the medical care system and adds to the dysfunction of the healthcare system.

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We Are Not Healthcare Providers! We Are Medical Care Providers!

Stanley Feld M.D.,FACP,MACE

The term healthcare provider, in my view, has been constructed to decrease the value of physicians. The goal is to decrease reimbursement and distribute reimbursement for medical care delivered by physicians to others. The physician is now in the same category as the nurse, nurse practitioner, physician assistant, pharmacist, physical therapist, occupational therapist and dietician, to name a few. We are all referred to as healthcare providers by secondary stakeholders.

Several states now permit these ancillary providers to bill independently of the physicians. I believe to treat chronic disease effectively it has to be done as a coordinated team approach with the patient as the most important person in the team and the team leader the medical doctor. Everyone on the team has to have the same focus. The goal is to provide a holistic approach to the patient’s illness and to enable patient’s to become professor of his disease. This is a focused factory. A focused factory team approach to chronic diseases will increase the quality of care given and decrease the cost. The members of the team, the nurses, nurse practitioners, physician assistants, pharmacists, physical therapists, occupational therapists and dieticians should be physician extenders not healthcare providers competing for the patient’s healthcare dollar. A multidisciplinary team approach is essential for the coordination of education and care for the patients with chronic disease. Contradictory instructions given by individual healthcare providers simply serve to confuse patients and not add value to their intensive self management.

The implications, as well as notions, are that these healthcare providers can be physician substitutes providing cheaper care than a physician controlled team. We are presently seeing this trend as Nurse Practitioners and Physician Assistants run Doc in the Boxes in pharmacies and supermarkets for private non medical corporations. The Doc in the Boxes are advertised as centers providing inexpensive, convenient, and rapid medical treatment.

All of the healthcare providers are very important to the healthcare system. However, from a responsibility for care as well as patient safety point of view, these healthcare providers should be called physician extenders and not have equally status to physicians. The compensation for these other healthcare providers should be billed through the physician’s office with physician having the responsibility for effective, safe and quality care. Physician extenders should not have stand alone practices.

These healthcare providers have been licensed by some states to do procedures, examinations and consultations. In the past these duties were the physician’s responsibility. I have doubts about the clinical judgment of these healthcare providers.

The “instant frog” story is appropriate. It takes two weeks to hatch a frog from a tadpole. If you put a tadpole in a petri dish and put thyroid hormone in the petri dish, you can produce something that looks like frog in thirty six hours. This analogy can be applied to healthcare providers who have not had the breath of education, experience, and time to develop the clinical judgment that physicians have had. Therefore it is unwise to equate an instant healthcare provider to a fully developed physician.

If these “Doc in the boxes survive, we as a society will be making a great mistake. As a society we have invested a great deal of money in developing our physician work force. Today, Family Practitioners are having a hard time surviving. They are not permitted to produce income generated from ancillary services for their intellectual property on the one hand, and are being challenged by healthcare providers who are compensated for private practices on the other hand.

We as a society do not realize it yet but we are about to destroy a precious resource for the sake of the corporate bottom line. If physicians are inefficient in the delivery of care, we ought to teach them how to deliver efficient care and not destroy them. If we do, we are destroying 6-8 years of graduate education and the clinical judgment developed in that process.

We need to rethink our present path.

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The Most Important Stakeholder in the Healthcare System: The Patient!

Stanley Feld M.D.,FACP,MACE

The hospital systems and the insurance industry have archaic and unscientific methods of determining price. The combination of the methods of pricing and the excess cushion built into the price leads to the excessive profits, salaries to executives and excessive building and remodeling. I look at this as creating a perfect opportunity for creating a competitive environment on pricing between hospital systems and between hospital systems and physicians practices. It also is a perfect environment for insurance companies to compete with each other. The result would be lower premium prices. If one insurance company made a move to lower prices, increase efficiency and decrease consumer grief, the others would follow. The insurance industry has some leeway on pricing because of their excess profits. Naturally, hospital systems and insurance companies do not want to give up this profit advantage. This is the reason hospital systems and insurance companies have lobbyists in State Governments and in the Federal Government. When consumers are in charge of their healthcare dollar and can profit from its wise use, they will force the insurance industry to lower prices.

All that is need is to pass a few rules and regulations by the politicians in government to create this price competition. The rules would include present price transparency, reporting on the methods used to determine the prices for hospital services and the price of premium creation, as well as the patients’ access to this pricing mechanism. If the politicians in government had the courage to act on these suggestions the mess in the healthcare system could clear up very quickly.

The people and not the insurance industry should have control of their healthcare dollar. If the people use the control over their healthcare dollar wisely, the money saved would grow in a tax free trust account each year to be used at retirement. This concept is embodied in my ideal medical savings account. The insurance companies would adjudicate the claim. However now it would be done instantly decreasing administrative costs for the insurance companies, the hospital system and the physicians. They would continue to negotiate the best fees for the patient. If they did it poorly the people would move to another insurance company. They would receive the privilege of holding the insurance premium and the trust account money. They would provide pure insurance if an illness cost more than $6,000.

Community rated group insurance would be available to all with pre-tax dollars. People would can not afford insurance would be supplemented by the government. This form of insurance would also apply to Medicaid and Medicare. It would be universal healthcare in a consumer driven and controlled system rather than universal health care in a single party payer system.
Doing all this at once would force the hospital systems, the insurance industry and physician to be more efficient. It would accelerate the development of the ideal EMR and decrease money wasting inefficiency in the healthcare system.

The most important stakeholder in the healthcare system is the patient. Somehow, the patient has been converted from a person with an illness and needs medical care, to a person who is a potential financial asset to the facilitator stakeholders. It is not uncommon, in the halls of facilitator stakeholders to hear patients referred to as clients, lives and eyeballs. “The more lives you have in your healthcare system, the greater the revenue and the greater the profit.

Without patients there would not be a healthcare system. The conversion of patients to economic entities is partly a result of the advances in technology and partly the dysfunctional evolution of the healthcare system. CAT scans, MRI scans, and stress echocardiograms and others have served to make the patient a commodity. All these test procedures generate revenue. The organization performing the testing generates the revenue. If patients owned their healthcare dollar, prices for services were transparent, and physicians’ offices were able to compete with hospital systems for procedures that are presently not permitted in the physician offices, all the stakeholders would be driven to more accurate pricing and more efficient care. The price of care would drop. The Lasik procedure is a perfect example of prices dropping in a consumer driven competitive marketplace.

At the same time, the government and the insurance industry are complaining that the physician does not practice evidence based medicine. Patients ought to have a mammogram once a year, a colonoscopy every five years, and a bone mineral density every two years, to name a few preventative screening tests.

The reality is that the increased technology has lead to increased accuracy in early diagnosis and early treatment. The result is a decrease in complications of chronic disease. The complications of the disease absorb 90% of the healthcare dollar. The technology has increased the diagnostic skills of the physicians. However, with the restrictions imposed by the facilitator stakeholders to not allow the physicians to do the testing in the office, and the inefficiencies of getting a hospital system scheduled procedure prevents the physicians from consistently practicing evidence based medicine. The implication is if the physician was permitted to do the test in his office, the physician would over test. This implies physicians are crooks and will take advantage of the patient. Ninety eight percent of physicians aren’t crooks despite what Pete Stark (D-Cal) says. It is easy to stop that 2%. However, the inefficiency in the healthcare system does not permit the physician to give appropriate preventive care to the patient.

Cognitive services are essential to accurate diagnosis and treatment. Yet, the skills these cognitive services have been devalued in recent years. In fact, if payment for cognitive services was the only revenue a physician could generate he would not be able to pay his overhead. This is presently a crisis Family Practitioners are now facing. It seems obvious, that in order to increase ones revenue, one must do indicated ancillary procedures. The counter argument is the physician will be given the incentive to over test. If a test is done in the hospital systems the cost of the procedure is usually higher than when it is done as an office procedure. (remember Dr.David Westbrock’s example). Physician office testing would drive the hospital system prices down if the hospital system wanted to be competitive. It is in the vested interest of the hospital system not to permit a competitive environment. If purchasing of healthcare services was in the hands of the patient they could choice the provider and force a competitive environment.

Physicians have the privilege of helping patients who are ill get well. They also have the obligation to prevent disease. It is not only a privilege, it is an awesome responsibility. Physicians are medical doctors that provide medical care. Medicine is a princely profession. Physicians must be given to tools to provide efficient and effective care at an affordable price. The marketplace through patient control should decide the price. Hospital systems and insurance companies arbitrarily made up the price in the past. This has to stop.